1. You are entitled to be treated
with courtesy and consideration at all times by your lawyer
and the other lawyers and personnel in your lawyer’s office.
2. You are entitled to an
attorney capable of handling your legal matter competently and
diligently, in accordance with the highest standards of the
profession. If you are not satisfied with how your matter is
being handled, you have the right to withdraw from the
attorney-client relationship at any time (court approval may be
required in some matters and your attorney may have a claim
against you for the value of services rendered to you up to the
point of discharge).
3. You are entitled to your
lawyer’s independent professional judgment and undivided loyalty
uncompromised by conflicts of interest.
4. You are entitled to be charged
a reasonable fee and to have your lawyer explain at the outset
how the fee will be computed and the manner and frequency of
billing. You are entitled to request and receive a written
itemized bill from your attorney at reasonable intervals. You
may refuse to enter into any fee arrangement that you find
unsatisfactory.
5. You are entitled to have your
questions and concerns addressed in a prompt manner and to have
your telephone calls returned promptly.
6. You are entitled to be kept
informed as to the status of your matter and to request and
receive copies of papers. You are entitled to sufficient
information to allow you to participate meaningfully in the
development of your matter.
7. You are entitled to have your
legitimate objections respected by your attorney, including
whether or not to settle your matter (court approval of a
settlement is required in some matters).
8. You have the right to privacy
in your dealings with your lawyer and to have your secrets and
confidences preserved to the extent permitted by law.
9. You are entitled to have your
attorney conduct himself or herself ethically in accordance with
the Code of Professional Responsibility.
10. You may not be refused
representation on the basis of race, creed, color, religion,
sex, sexual orientation, age, national origin or disability.
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